Shipping Policy

Last Updated: August 13, 2026

At Daza Enhanced, we aim to process and dispatch orders promptly while ensuring products are packaged appropriately for transit.

1. Shipping Locations

Daza Enhanced primarily serves customers within Australia.

Available delivery locations and shipping options are displayed during checkout. Certain locations or products may have shipping restrictions.

Customers are responsible for ensuring that their intended purchase, possession, and use of any product is lawful in their location.

2. Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, weekends, public holidays, and other circumstances.

If additional information is required before an order can be processed, we may contact you using the details provided during checkout.

3. Shipping Options

Available shipping methods and applicable delivery charges are displayed during checkout.

Where tracking is available, tracking information will generally be provided after your order has been dispatched.

Shipping times are estimates and are not guaranteed unless expressly stated otherwise.

4. Delivery Times

Delivery times may vary depending on:

• Your delivery location
• Selected shipping method
• Courier or postal service
• Public holidays
• Weather or other transport disruptions
• Incorrect or incomplete delivery information
• Circumstances outside our reasonable control

Once an order has been handed to the carrier, delivery is subject to the carrier’s network and operating conditions.

5. Tracking

Where tracking is available, you will receive tracking information once your order has been dispatched.

Please allow some time for tracking information to become active after dispatch.

If tracking indicates that a parcel has been delivered but you cannot locate it, please check the delivery address and any safe-drop location before contacting us.

6. Incorrect Delivery Information

Customers are responsible for providing an accurate and complete delivery address.

If you notice an error in your delivery details, contact us as soon as possible.

We will make reasonable efforts to assist with address changes before dispatch, but we cannot guarantee that changes can be made once an order has been processed or shipped.

Additional shipping costs caused by an incorrect address may be the customer’s responsibility.

7. Delayed Deliveries

Occasionally, deliveries may take longer than the estimated timeframe because of circumstances outside our control.

If your order appears significantly delayed, please contact us with your order number and tracking information where available.

We will investigate the delivery status and assist where reasonably possible.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Please provide:

• Your order number
• Photographs of the outer packaging
• Photographs of the affected product
• A description of the damage

Do not dispose of the damaged packaging until the matter has been assessed, as photographs or other information may be required for a shipping claim.

9. Missing or Lost Packages

If your tracking information indicates that a parcel has been lost or has not moved for an extended period, contact us so we can investigate.

Where appropriate, we may contact the shipping provider to obtain additional information or initiate a claim.

10. Signature on Delivery

Certain shipping methods or destinations may require a signature on delivery.

Where a signature is required, the customer is responsible for ensuring someone is available to receive the shipment.

11. Shipping Restrictions

Some products may be subject to shipping, storage, import, export, or other legal restrictions.

We reserve the right to decline or cancel an order where we reasonably believe that shipment would violate applicable laws, regulations, carrier requirements, or our internal policies.

12. International Orders

International shipping may not be available for all products or destinations.

Customers are responsible for checking the laws and regulations applicable to importing, possessing, storing, and using any product in their destination country.

Daza Enhanced is not responsible for customs duties, taxes, import restrictions, seizures, delays, or other issues arising from a customer’s failure to comply with destination-country requirements.

13. Shipping Costs

Shipping charges, where applicable, are displayed during checkout before the order is completed.

Shipping costs may vary according to destination, order size, shipping method, and other applicable factors.

14. Contact Us

For shipping or delivery enquiries, please contact:

Daza Enhanced
Level 17, 144 Edward Street
Brisbane City, QLD 4000
Australia

Phone: 0490 012 477
Email: admin@dazaenhanced.com

Please include your order number when contacting us about an existing shipment.

15. Consumer Rights

Nothing in this Shipping Policy is intended to exclude, restrict, or replace any rights or remedies that cannot legally be excluded under applicable Australian consumer law.

Where mandatory consumer protections apply, those protections will continue to apply.

16. Changes to This Policy

Daza Enhanced may update this Shipping Policy from time to time.

Any changes will be published on this page with an updated revision date.

Important Research Notice

Products supplied by Daza Enhanced are intended strictly for lawful laboratory research purposes and are not intended for human or veterinary use.

Customers are responsible for ensuring that their purchase, possession, handling, storage, and intended use of any product complies with all applicable laws, regulations, and institutional requirements.